General Privacy Policy

TL:DR We don’t sell your information, we rarely send out mass emails and we use Facebook Advertising which uses algorithms to help find more clients like you. 

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Information We Collect

"Personal Information" or “personally identifiable information” shall mean any information that can be used to identify an individual, and may include, but not limited to, name, email address, postal or other physical address, title, occupation, and other information required to provide a service, deliver a product, or carry out a transaction you have requested.

We may use identifying information to track website activity as well as to target promotional emails based on the provided preferences. We will only use your Personal Information in the way specified when it was collected. 

Before or at the time of collecting Personal Information, we will identify the purposes for which information is being collected.  We will not retain your Personal Information longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

We will collect Personal Information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.  For example, this website utilizes Bookshop.org Affiliate Links, Google Analytics and Facebook Advertisements. These gather limited information on visitors to our website automatically, and store this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users. It is used only for site administration, as well as for analysis of website usage and trends.

We will protect Personal Information by reasonable security safeguards, as well as unauthorized access, disclosure, copying, use or modification.  However, we may disclose Personal Information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special circumstances described below.

Collection of Non-Personal/Anonymous Information

In using our products or services, anonymous network information may be transmitted back to us to determine how users are interacting with our products, assist us with improving our products, and provide alerts regarding available software updates/upgrades. In some instances, we may collect non-personal (aggregate or demographic) data through cookies, web logs, and web beacons. That information is used to improve the usability, performance, and effectiveness of the website. Please read the "Cookies" section below for more information.

Registration

Users are asked to provide certain Personal Information when they sign-up for our services including but not limited to, name, address and phone number. The Personal Information collected from users during the registration process is used to manage each user’s account (such as for billing purposes) and contact the user if there are any questions with the registration and/or service. We may also contact you by phone or e-mail with sales inquiries for additional products and services offered by us. This information is not shared with third parties, unless specifically stated otherwise or in special circumstances. 

Your Profile

We may store information that we collect through cookies, log files and third parties to create a profile of our users and visitors. A profile is stored information that we keep on individual users that details, for example, their viewing preferences. Consequently, collected information may be tied to the user’s personally identifiable information to provide offers and improve the content of the site for the user or visitor. This profile may be used to tailor a user’s visit to our websites, and to direct pertinent marketing promotions to them. We do not share personally identifiable elements of your profile with other third parties. Your profile is shared in aggregate form only.

Online Commerce

If you order products or services directly from us, we will use the Personal Information you provide only to process that order. We do not share this information with outside parties except to the extent necessary to complete that order.

Online Advertisements

We may display online advertisements. We share aggregated and non-identifying information about our visitors and users collected through the registration process as well as through online surveys and promotions with these advertisers. Additionally, in some instances, we may use this aggregated and non-identifying information to deliver tailored advertisements. We do not share non-aggregated and identifying information about its visitors or users with these advertisers. 

Email Inquiries

When visitors or users send email inquiries to us, the return email address may be used to answer the email inquiry we receive.  We do not use the return email address for any other purpose and do not share the return email address with any third party.

Log Files

Like most web sites, our servers may use log files to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc., are not linked to personally identifiable information.

Special Circumstances

It is our policy not to use or share the Personal Information about visitors of users in ways unrelated to the ones described above without also providing you an opportunity to opt out. However, we may disclose Personal Information about visitors, users, or information regarding your use of the services or web sites accessible through our services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: to satisfy laws, rules, and regulations, such as the Electronic Communications Privacy Act and CAN-SPAM Act, and/or governmental or legal requests for such information; to disclose information that is necessary to identify, contact or bring legal action against someone who may be violating our terms, conditions, or other user policies; to operate the services properly; and/or to protect us and our users and visitors.

We also reserve the right to disclose your personally identifiable information as required by law, when we believe that disclosure is necessary to protect our rights, and/or to comply with a judicial proceeding, court order or other legal process. LMFT’s are mandated reporters.

Commitment To Data Security

Services and websites we sponsor have security measures in place to protect the loss, misuse, and alteration of the information under our control. We may work with, for example, PayPal Secure Site Programs, Square, Squarespace, Acuity and Stripe, to encrypt your personal and credit card information through Secure Socket Layers (SSL), the industry standard used on the internet. We encourage users and visitors and users to protect themselves too. If you are using a shared computer, be sure to sign off completely when you have finished ordering. While we make reasonable efforts to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.

California Online Privacy Protection Act

We do not honor “Do Not Track” settings and/or signals and as such there will be no difference in how we collect or use data, even if you set your web browser to send a “Do Not Track” signal when you visit this Site.

Modifying Your Information and Opting-Out

We offer you the opportunity to access or modify information provided during registration (if applicable) and to opt-out of future communications from us. To do the foregoing, click here. Also, our site allows visitors to unsubscribe so that they will not receive future messages. After unsubscribing we will discontinue sending the particular messages as soon as technically feasible.

Children’s Online Privacy Protection Act

Children are not eligible to use our services unsupervised and we ask that children (under the age of 14) do not submit any Personal Information to us. If you are a minor, you can use this service only in conjunction with permission and guidance from your parents or guardians.

The safety and privacy of children online is important to us and we take great care to comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). We do not allow this website to be accessed by children under the age of 13 without the supervision of a parent or guardian. We will never knowingly contact or collect Personal Information from children under 13.  Please contact us at the email address below to notify us if you believe your minor child has provided us with personally identifiable information.

Revisions To This Policy

We reserve the right to revise, amend, or modify this policy at any time and in any manner. Any revision, amendment, or modification will be effective thirty (30) days after we post notice on our website or otherwise inform its users. Your continued use of our site after notice of any modification to this policy will constitute your acceptance of such modification.

User Consent

By using our website and/or services you consent to our collection and use of your Personal Information as described in this Privacy Policy. We reserve the right to amend this Privacy Policy at any time with or without notice. 

The effective date of the privacy policy is 9/20/21